Troubleshooting in app purchase errors
There are few things that could go wrong with in app purchases. Here are the most common errors and what you can do to resolve them. Also, of course you can always reach out via the in app support feature.
I just paid for Premium but I can't access
On rare occasions, this can happen if the purchase succeeded, but the receipts did not reach our servers. To resolve this:
1: Open the in app purchase screen
2: Scroll all the way down and press restore purchases.
This should sync purchases with our servers. If you run into any issues, please reach out at email@example.com
I changed my Apple ID and now I can't access premium
If you are still having trouble, don't hesitate to reach out at firstname.lastname@example.org. I try to respond within a day.