Troubleshooting in app purchase errors

There are few things that could go wrong with in app purchases. Here are the most common errors. 

1: You don't have a RepCount account and you changed to a new phone. 
When changing to a new phone, you may have to restore your purchases. The button to restore is found at the bottom of the in app purchase page. 
2: You changed your apple id.
This is were most in app purchase errors happen. The reason is that the in app purchase is tied to your apple id. When switching ID:s apple sees you as a new customerand there receipt isn't valid. If this is the case you need to switch back to your old apple ID and then restore your purchases. 

3: Something actually went wrong with the purchase and you were not charged the first time

If you are still having trouble, don't hesitate to reach out at feedback@repcountapp.com. I try to respond within a day. 

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